Cardiologist Dr Thomas Best, (center) is one of the many experts in the Heart Center
Your Visit to the ACH Heart Center
We Are at Your Service
Patient Concierge Service
If you're planning a visit to the Heart Center at ACH, let us offer you our Patient Concierge Service to help you chart a course through the complexities of today's health care system.
Services are tailored for each patient and family to address your unique needs: whether you're from out-of-town, out-of-state or traveling internationally for treatment. The Heart Center at ACH helps overcome barriers a family may face when caring for loved ones. From assistance finding short or long-term housing, optimal scheduling of appointments, arranging transportation, meal assistance and interpreter services - we endeavor to be there when help is needed.
In addition to all the high-tech care, there are features here to make your stay more pleasant-for children and parents alike. For instance, telemetry (ECG by radio waves) means that patients who require monitoring of their heart rhythm can move around in the hallways and play areas without remaining attached to a heart monitor. The Center includes a playroom for children of all ages including video games and a computer with controlled Internet access. There are six private rooms and two semi-private rooms. Each room has a television and telephone.
Scouting Out Surgery (Interactive Cartoon Video)
ACH's own mascot, Scout, the Wayfinding dog, takes children on an educational and fun tour that will help them prepare for surgery at the hospital in this interactive cartoon video.
Daily Communication with Referring Physicians and Cardiologists
The Heart Center at ACH provides referring physicians and cardiologists:
- One-call access to attending physicians anytime day or night
- Call the CVICU at the Heart Center for easy access to the physician caring for your patient
- Faxed and/or e-mail daily patient updates to referring physicians
- Patient discharge planning coordinated with referring physicians.