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Emergency Transport Requests General Information & Questions
Angel One Frequently Asked Questions Q: How many medical transports does Angel One perform each day? A: On average, we transport five patients a day with an average transport time of 5 hours.
Q: How fast do the Angel One helicopters fly? A: The Sikorsky S-76C model cruises at 140 knots (kts) or 160 miles per hour (mph). However max cruise is 155 kts (180 mph).
Q: What kind of weather does Angel One fly in? A: Our aircraft are Instrument Flight Rules (IFR) equipped aircraft. This means we are able to fly utilizing the same rules as the commercial air planes utilizing the planned flight paths between larger airports. This is different than a Visual Flight Rule (VFR) aircraft which can only fly where they can see.
Q: Can your helicopter/ambulance vehicle come visit our school/church/boy scouts etc.? A: We utilize our ambulance for Public Relations requests within central Arkansas. Due to so many flight requests, we are unable to utilize the helicopters for these types of requests.
Q: What is the age limit for Arkansas Children's Hospital and Angel One? A: Arkansas Children's Hospital provides care to patients 21 years of age and under. Angel One follows this same principle, however we also transport burn patients to ACH and High Risk Obstetric patients which are taken to UAMS.
Q: How do I get a job at Angel One? A: Angel One utilizes a variety of specialties on our team including Pilots for our aircraft, Certified A & P Mechanics, EMT’s for our Ambulances, EMT’s or other communication related certified staff for our communication center, and RN’s & RT’s for direct patient care. If you are interested in a position with Angel One, please visit the Careers section of the ACH Web site.
Q: What is your service area? A: Angel One serves the state of Arkansas as well as the surrounding states by helicopter and plane. From Little Rock, our service area covers a 200 nautical miles radius.
Q: If I'm in a car acccident will you come get me? A: Angel One does not perform scene response. We are an inter-facility transfer service. If your child is in an accident, they need to get to the closest facility as quickly as possible. If the physician at that facility determines the need for a helicopter they will call us for transport.
Q: What happens if I don’t have medical insurance- will you still come pick me up? A: Angel One serves the people of the state of Arkansas without question of payment. Patients who are from other states may require pre-approval.
Q: Who does the maintenance on your helicopters? A: Arkansas Children’s Hospital’s own FAA Part 135 certificate gives us the ability to perform our own maintenance on our aircraft. Arkansas Children's Hospital employs 6 full time A & P mechanics, each of who bring many years of experience to Angel One.
Q: Can I make a financial contribution to Angel One? A: You can donate to the Arkansas Children's Hospital Foundation. The Foundation is the charitable organization that raises money for ACH and Angel One. Click here for more information about giving to Arkansas Children's Hospital and Angel One.
Emergency Transport Requests General Information & Questions 
Arkansas Children's Hospital, 1 Children’s Way, Little Rock, AR 72202-3591, (501) 364-1100 or TDD (501) 364-1184
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