We know you may feel anxious about visiting a hospital with your child during the COVID-19 crisis. We also know childhood illnesses and injuries won’t take a time-out due to social distancing. That’s why all Arkansas Children’s facilities are open and ready to serve you and your family. Our clinics are staffed 24/7 with doctors, nurses and staff who know kids best – all trained to deliver right-sized care for your child in a safe environment.
If you have an upcoming appointment with us, keep it! Your child’s health is critical, and the best way to keep your child on track is to keep your scheduled check-ups.
Call 501-364-4000 to schedule an appointment at ACH.
Call 479-725-6995 to schedule an appointment at ACNW.
The safety of our patients, families and team is our #1 priority. In order to keep our patients, families and team safe during the COVID-19 pandemic, we have updated our visitor guidelines.
Arkansas Children's Hospital:
Arkansas Children's Northwest
Inpatient and Surgery/Bedside: Two caregivers per patient at one time at the inpatient and OR surgery/bedside. Up to four caregivers, all 18 years or older, may rotate in the inpatient setting, but only two may be in the hospital at one time.
Outpatient Clinics (including ACH and all clinic locations): Two caregivers per patient is allowed.
Emergency Department: One caregiver per patient is allowed in the waiting room and two caregivers are allowed in the exam room.
No children under the age of 18 other than the patient are allowed.
Although the statewide mask mandate is no longer in effect, all visitors to any Arkansas Children's facility are required to wear masks. Upon entry, a hospital-issued mask will be provided and must be worn at all times. If your child is under 2 years old, or cannot put on or remove a mask without any help, they should not wear a mask.
In an effort to keep all visitors and team members safe, we are taking a phased approach for reactivating our clinical services. Our outpatient clinics are in the process of resuming our clinical services either through in-person visits or through telehealth visits.
Our emergency departments have been and still are open 24 hours a day, 7 days a week. Why is a pediatric emergency room different?