Arkansas Children’s Inc. provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, other formats), and language services to people whose primary language is not English, such as, qualified interpreters and information written in other languages.
If you believe that Arkansas Children’s Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Compliance Office or the Patient/Family Representatives 501-364-1198 are available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
Language assistance services, free of charge, are available to you. Call 1-501-364-1100 or TDD: 1-501-364-1184
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
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