Visitor Rights and Responsibilities

We respect the right of parents/guardians and adult patients to identify who may and may not visit. A minor patient's parent/guardian is encouraged to be at the hospital with their child as much as possible and overnight lodging accommodations are available to support parent presence. For adult patients (18 and over), the person chosen is allowed to be here 24 hours a day and may or may not be the patient's parent or guardian.

All visitors are required to follow hospital rules and guidelines regarding appropriate dress and behavior for a pediatric facility.

About Your Visit to an Arkansas Children's Facility

Visitor Guidelines

Although the statewide mask mandate is no longer in effect, all visitors to any Arkansas Children’s facility are required to wear masks and follow our COVID-19 visitor restrictions. For the safety and well-being of our patients, we ask all visitors to be healthy when visiting our inpatient units. All visitors will be asked a wellness screen and should not have a cough, runny nose, congestion, fever or diarrhea. If you have any of those symptoms, we ask that you stay home until you are better. All visitors are asked to not visit until 48 hours after their symptoms stop.

In order to keep our patients, families and team safe during the COVID-19 pandemic, we have updated our visitor guidelines:

  • Visiting hours are 9 a.m.– 9 p.m.
  • ACH allows two caregivers per patient at inpatient, OR surgery/bedside and the Emergency Department. In order to allow for social distancing, this does not apply to outpatient clinics at ACH, and those patients are limited to one caregiver. Two caregivers are allowed to stay overnight as space allows.
  • ACNW allows two caregivers per patient in all clinical areas of the hospital. They also allow two caregivers to stay overnight in inpatient.
  • Visitors should not bring large groups, including additional family members, to the hospital.
  • Visitor screening is in place at all open sites of service entrances at all campuses.

Patient Handbooks

Download a patient handbook for particular visitor guidelines when visiting Arkansas Children's Hospital or Arkansas Children's Northwest.