The Regional Care Center helps families traveling from another state or country receive world-class pediatric care. Our dedicated Patient Navigators ensure your experience at Arkansas Children's is as comfortable and seamless as possible--before, during and after your stay.

Services Provided

Our international patient services provide the assistance your family needs to make your stay easier by providing:

  • A single point of contact to help you plan your visit and assist with travel and accommodations as needed
  • A navigator to help coordinate visits between your multidisciplinary care teams through your stay
  • Resources connections like financial specialists, interpreters and child life coordinators

Becoming a Patient

Arkansas Children's is dedicated to improving the lives of children. We strive to offer the very best in specialty care and preventative, well-child care.

Featured Specialties

Learn More About Arkansas Children's Hospital

Get the information you need to know about your child's stay at Arkansas Children's Hospital.

Visitor Guidelines

We have updated our visitor guidelines to keep our patients, families, and team safe during the COVID-19 pandemic.

  • Inpatient and Surgery/Bedside: Two caregivers per patient at one time at the inpatient and OR surgery/bedside. Up to four caregivers, all 18 years or older, may rotate in the inpatient setting, but only two may be in the hospital at one time.
  • Outpatient Clinics (including ACH and all clinic locations): Two caregivers per patient is allowed.
  • Emergency Department: One caregiver per patient is allowed in the waiting room and two caregivers are allowed in the exam room.
  • No children under the age of 18 other than the patient are allowed.
  • Although the statewide mask mandate is no longer in effect, all visitors to any Arkansas Children’s facility are required to wear masks.
  • View all Visitor Guidelines and Restrictions

Patient Safety

The safety of our patients, families and team is our #1 priority. Your role in safety is important. Please work with your ACH caregivers to stay safe while in the hospital.

The following resources are available to all patients and families. Don’t see what you need? Ask your child’s nurse’s station for assistance.

Maps & Parking

Arkansas Children's Mobile AppFind your way around the Arkansas Children’s Hospital campus using our maps or mobile app. 

The Arkansas Children’s app is designed to be your “go-to app” for managing your child’s health. It provides tools for making everyday health decisions, like the symptom checker and First Aid steps. Our experts and your doctors are just one tap away on this free mobile app, including access to MyChart, hospital maps and parenting advice.

In addition to hospital maps, there are overhead and wall signs to direct you to different areas. If you are confused, just approach any hospital employee (you’ll know an employee because of the ACH identification badge!) and ask for assistance.

Dining Options

In-Room Dining for Patients 

Patients who eat table food may order from daily menus, depending on dietary restrictions and doctor’s orders. Patients can place orders for kid-friendly choices from our Room Service menu 7 a.m.–7 p.m. each day at 501-364-3663 (ext. 43663 from an internal phone). Menus are available from your child’s nurse’s station.

Family & Visitor Dining

Per state guidelines, Arkansas Children’s adjusted food service provides a takeout-only option during the COVID-19 pandemic. Please ask your nurse for directions to these locations.

  • Capitol Café: 6 a.m. – 8 p.m. daily (2nd Floor, Main Hospital)
  • Riverbend: 8 p.m. – midnight daily (1st Floor, Sturgis Building)
  • Daily Grind: 7 a.m. – 2 p.m. (1st Floor, Main Lobby)

Caregivers who cannot afford their meals at ACH may contact Family Services Assistance in the Central Family House at 501-364-1247 for information on our Caregiver Meal Assistance Program.

For late-night admissions, please ask your nurse if you need after-hour meal information.

Overnight Accommodations for Families

ACH provides overnight sleeping arrangements for at least one caregiver per patient, either in the child’s room or in one of the Family Houses. Referrals to the Ronald McDonald House (down the street from the hospital) are available through the Family Service Assistant at 501-364-1247 (ext. 41247 on an internal phone).

For guides to nearby lodging, contact the Family Service Assistant or view a list of nearby hotels.

Family Resources

Child Life & Education
Child Life reduces stress and promotes positive coping using developmentally appropriate preparation, education, and play at Arkansas Children's. The Hospital School Program has certified school teachers to help with children in grades Kindergarten – 12. You can contact them at 501-364-4449 (ext. 44449 from an internal phone). Group drop-in sessions are held: Monday, Wednesday, Thursday and Friday from 9–11:30 a.m.

Breastfeeding Mothers
There are several breastfeeding areas throughout the hospital for mothers needing to pump or feed. Please ask your nurse or Family Service Assistant for the location nearest you.

Chapel
Visitors of all faiths are welcome in our Chapel located on the 2nd floor near the cafeteria. Nondenominational services are held at 9:30 a.m. Monday through Friday.

Family Resource Center
The Family Resource Center offers books and media available for check out to help patients and families learn more about their health and disease processes. The resource center also provides a business center with phones, computers and fax available for use. Hours are Monday – Thursday, 9 a.m.–5 p.m. and Friday, 9 a.m.– noon.

Safety Zone
The Safety Zone, located in the Family Resource Center, is a place where patients and families can receive education on a variety of safety topics and no-cost safety products.

Gift Shop
Visit the play away gift shop for small items, toys, snacks, magazines and more. 

View all amenities

Your child’s doctor will let you know when your child is ready for discharge. If care is needed at home, a case manager from the Discharge Planning Department may be asked to help arrange that care. The case manager will work closely with you, the community agency providing the care, and the insurance company so that discharge goes well. To contact a Discharge Planner directly, please call 501-364-1200 (ext. 41200 internally).

Discharge Tips

  • Get prescriptions filled for home.
  • Check out through the Admissions Department, and get your child’s free ACH t-shirt.
  • Be certain to have an age-appropriate, properly installed car seat.
  • Get your child’s discharge instructions for home and any follow-up appointments.

    ACH Outpatient Pharmacy

    The ACH Outpatient Pharmacy is located on the 1st floor of the Sturgis Building and can fill your child’s discharge or take-home medication quickly and conveniently. If your child is staying in the hospital, the outpatient pharmacy may be able to deliver directly to their bedside.

    Hours: Monday – Friday 8:00 a.m.–6:00 p.m.

    More information

    Other Nearby Pharmacies

    • Walgreens
      501-371-9229
      1601 Main Street
      Little Rock, AR 72206
      Mon. - Fri.: 8 a.m.–8 p.m. Sat.: 9 a.m.–6 p.m.
      Sun.: 10 p.m.–6 p.m.

    • City Pharmacy
      501-374-6565
      1801 Broadway Street
      Little Rock, AR 72206
      Mon. - Fri.: 8:30 a.m.–6 p.m. Sat.: 8:30 a.m.–1 p.m.

    • Cornerstone Pharmacy
      501-246-5451
      1701 Main Street
      Little Rock, AR 72206
      Mon. - Fri.: 9 a.m.–6 p.m.

    • Kroger Pharmacy
      501-375-5645
      1100 E. Roosevelt Road
      Little Rock, AR 72206
      Mon. - Fri.: 8 a.m.–8 p.m. Sat.: 9 a.m.–7 p.m. Sun.: 11 a.m.–6 p.m.

    Patient Stories

    MyChart

    Manage your child's medical information and connect with your Arkansas Children's medical team anytime online!

    Log in to MyChart