The following resources are available to all patients and families. Don’t see what you need? Ask your child’s nurse’s station for assistance.
Maps & Parking
Find your way around the Arkansas Children’s Hospital campus using our maps or mobile app.
The Arkansas Children’s app is designed to be your “go-to app” for managing your child’s health. It provides tools for making everyday health decisions, like the symptom checker and First Aid steps. Our experts and your doctors are just one tap away on this free mobile app, including access to MyChart, hospital maps and parenting advice.
In addition to hospital maps, there are overhead and wall signs to direct you to different areas. If you are confused, just approach any hospital employee (you’ll know an employee because of the ACH identification badge!) and ask for assistance.
In-Room Dining for Patients
Patients who eat table food may order from daily menus, depending on dietary restrictions and doctor’s orders. Patients can place orders for kid-friendly choices from our Room Service menu 7 a.m.–7 p.m. each day at 501-364-3663 (ext. 43663 from an internal phone). Menus are available from your child’s nurse’s station.
Family & Visitor Dining
Per state guidelines, Arkansas Children’s adjusted food service provides a takeout-only option during the COVID-19 pandemic. Please ask your nurse for directions to these locations.
- Capitol Café: 6 a.m. – 8 p.m. daily (2nd Floor, Main Hospital)
- Riverbend: 8 p.m. – midnight daily (1st Floor, Sturgis Building)
- Daily Grind: 7 a.m. – 2 p.m. (1st Floor, Main Lobby)
Caregivers who cannot afford their meals at ACH may contact Family Services Assistance in the Central Family House at 501-364-1247 for information on our Caregiver Meal Assistance Program.
For late-night admissions, please ask your nurse if you need after-hour meal information.
Overnight Accommodations for Families
ACH provides overnight sleeping arrangements for at least one caregiver per patient, either in the child’s room or in one of the Family Houses. Referrals to the Ronald McDonald House (down the street from the hospital) are available through the Family Service Assistant at 501-364-1247 (ext. 41247 on an internal phone).
For guides to nearby lodging, contact the Family Service Assistant or view a list of nearby hotels.
Child Life & Education
Child Life reduces stress and promotes positive coping using developmentally appropriate preparation, education, and play at Arkansas Children's. The Hospital School Program has certified school teachers to help with children in grades Kindergarten – 12. You can contact them at 501-364-4449 (ext. 44449 from an internal phone). Group drop-in sessions are held: Monday, Wednesday, Thursday and Friday from 9–11:30 a.m.
There are several breastfeeding areas throughout the hospital for mothers needing to pump or feed. Please ask your nurse or Family Service Assistant for the location nearest you.
Visitors of all faiths are welcome in our Chapel located on the 2nd floor near the cafeteria. Nondenominational services are held at 9:30 a.m. Monday through Friday.
Family Resource Center
The Family Resource Center offers books and media available for check out to help patients and families learn more about their health and disease processes. The resource center also provides a business center with phones, computers and fax available for use. Hours are Monday – Thursday, 9 a.m.–5 p.m. and Friday, 9 a.m.– noon.
The Safety Zone, located in the Family Resource Center, is a place where patients and families can receive education on a variety of safety topics and no-cost safety products.
Visit the play away giftshop for small items, toys, snacks, magazines and more.
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