Volunteer Engagement FAQs

How do I become a volunteer?

First, you will need to fill out our online application

What are the volunteer requirements?

Adult Volunteers

  • Must be 18 or older
  • Are welcome to begin at any time during the year
  • Are requested to make a minimum commitment of three months (36 hours)

Junior Volunteers (only available in Little Rock at this time)

  • Are 14-18 years old
  • High school community service project students must call the ACH Volunteer Engagement office at 501-364-1825 for specific details and guidelines.
  • See Junior Volunteers/Program Dates for specific deadlines for Junior Volunteer programs available at Arkansas Children’s Hospital in Little Rock.

How will I be trained?

Our volunteers will attend a general Volunteer and Child Life orientation and will also receive a specific departmental overview.

How old do you have to be to volunteer?

You must be at least 14 years old to begin volunteering at Arkansas Children's Hospital. Teenagers who are at least 14 years old are invited to apply for our Junior Volunteer Program available at Arkansas Children’s Hospital in Little Rock.

Once I apply, how long does it take to become a volunteer?

This process can take 4-6 weeks to complete. It is our responsibility to ensure the safety of our patients through a thorough screening process, as we are a children’s hospital.

I would like to volunteer because I am considering a career in healthcare. Will I be able to do this?

Volunteers do have a wide range of contact with a variety of staff members, however, the volunteer program is not structured to provide a shadowing/observational/mentoring experience. All volunteer assignments are non-clinical. Learn more about our job shadowing program (only available at Arkansas Children’s Hospital in Little Rock at this time).

Can my group/organization/school/company come for one day and visit the children?

We, as always, appreciate your generosity, however, due to patient confidentiality purposes, we cannot accommodate group visits. Learn more about corporate or group volunteer opportunities

When do you need volunteers?

Our greatest need for volunteers is Monday-Friday before 6 p.m. Limited evening and weekend placements are available.

What items does Arkansas Children's need?

Please visit our Guidelines for Donating Toys and Gifts and Donations for suggestions.

Are my donations tax-deductible?

All donations will be acknowledged for your tax purposes. For more information, visit our donation guidelines

How do I deliver my donation?

Please call the Volunteer Engagement office in Little Rock at 501-364-1825 of in Springdale at 479-725-6986 to inform us of your donation. You may park at the main entrance to the hospital and come in our lobby. The Welcome Center desk will direct you to the correct place. Please note that donated items must be new, and should NOT be gift-wrapped in order for us to distribute the items.

May I deliver my gifts/donations directly to a patient?

Because of patient privacy, infection control and security guidelines, donors are not permitted to visit patient floors. Please be assured that our patients are appreciative of your donation.

Will someone pick up my donation?

Due to staffing and transportation limitations, we are not able to pick up donations. However, donations can be delivered to Arkansas Children's Hospital, 1 Children's Way, Slot 108, Little Rock, AR 72202 or Arkansas Children’s Northwest, 2601 Gene George Blvd, Springdale, AR 72762.

Can I donate food?

No food (including candy) may be given to the patients. According to the Public Health laws, all food given to patients must come from a certified kitchen. Pre-packaged snack items can be placed in our family waiting rooms for parents, siblings and visitors.

What about used toys?

Due to infection control and safety guidelines, we are only able to accept newly purchased items. It is recommended that donated items be in original packaging.

I’ve heard that collecting pull-tabs from soda cans can help provide chemotherapy or dialysis treatments. Does Arkansas Children's participate in such a program?

Arkansas Children's does not participate in an aluminum recycling program. You may donate the proceeds from recycling aluminum cans (not just pull-tabs), but we are unable to accept actual pull-tabs or cans.