Our team members are at the core of everything we do. While we celebrate the unique perspectives, experiences, and diversity of our team, there are certain standards by which all employees should abide.
Arkansas Children's requires a dress code that reflects a professional image that is neat, clean and fosters trust. By taking pride in our personal appearance, we establish our hospital as a place of safe and compassionate care for our patients and families. The Arkansas Children's dress code will grant accommodations to this policy for medical and religious requests.
Employees are expected to be neat and well-groomed during work hours and when representing the hospital after-hours. Torn, ragged hemlines for slacks, scrubs or uniform attire are not acceptable. Scrub bottoms should not drag the floor.
All team members must wear their badges with pride in an upright, readable position on the outermost layer of clothing (including lab coats or sweaters). Badges must be worn in the shoulder area or on lanyard. Some safety sensitive positions may restrict wearing a lanyard. The badge should not be worn attached to a belt or other piece of clothing at waist level. Team members' badge photos must be visible. Do not put stickers or other markings on badges.
Team members must keep their hair neat and clean and maintained in a style that does not interfere with job performance.
Arkansas Children's employees may have visible tattoos, as long as they follow certain criteria. Tattoos that are offensive to patients, family members, co-workers or others in the workplace based on characteristics of a sensitive nature or not legally protected must be covered.
Team members may wear jewelry if it doesn't interfere with their jobs.
To ensure the safety of our employees and patients, certain vaccinations and tests are required. Each year employees will be asked to complete a TB screening and receive an annual flu vaccination as a condition of employment.
The COVID-19 vaccine has proven to be effective in preventing hospitalization and severe disease. Offer letters will require new hires to receive a full course of an FDA-approved COVID-19 vaccine.
New hires must demonstrate compliance with this policy before reporting to work. Exemption requests should be discussed with Occupational Health at the time the offer is extended.
The Arkansas Children's Code of Conduct applies to the entire AC team, which includes everyone who works for or on behalf of Arkansas Children’s or any of its subsidiaries and all who serve in any capacity on an AC campus or in an AC facility. To the best of our ability:
1. We are committed to the ethical treatment of those to whom we have an obligation. Our commitment to the highest ethical standards extends to our patients and their families, our team, professional staff, students, donors, government and private payers, vendors, volunteers, and community.
2. We obey the law. We ask questions if we are unsure about our legal and regulatory responsibilities. We appropriately report any suspected wrongdoing and cooperate with investigations.
3. We work safely. Safety is a core value at Arkansas Children’s. We follow the most current health guidelines to protect our team, patients, and the community, and we are committed to a drug free workplace. To prevent errors and improve care, we report safety concerns and engage in problem-solving and process improvement.
4. We promote a positive work environment. We celebrate diversity and treat one another with dignity and respect. We strictly prohibit harassment or discrimination of any kind. We do not tolerate incivility, bullying, intimidation, disruptive behavior, or any other behavior that could undermine our culture of safety.
5. We safeguard the privacy rights of our patients, their families, and employees. Our commitment to excellence includes protecting the privacy of personal, medical, and financial information. Each of us has a responsibility to maintain confidentiality and safeguard confidential patient and employee information.
6. We use our organization's assets wisely. The community has entrusted assets to us to support children's health. We protect, invest, and use these assets to achieve the mission of Arkansas Children’s.
7. We keep accurate and complete records. Records about patients and their care, the AC team, research, billing, and financial transactions are thorough, truthful, and in full compliance with all laws, regulations, and professional standards.
8. We avoid conflicts of interest. We are committed to integrity in all business decisions. We avoid taking part in any decision where we have a self-interest in the outcome or where we have a personal interest that influences or appears to influence our ability to make objective decisions for our organization and the community we serve.
9. We do not give or accept improper gifts, favors, or benefits. We follow the law and do the right thing, holding ourselves to strict guidelines on acceptable gifts, solicitations, and discounts.
10. We make use of the reporting systems when we observe or suspect that this Code is not being honored. Reports can be made directly to the Compliance Department or through the Compliance Hotline (online or 877-384-4275).
11. We follow through on all compliance complaints. All complaints are investigated. If we confirm a violation of this Code of Conduct, we take corrective action according to AC policies and procedures.
12. We follow all Arkansas Children’s policies/procedures/regulations/rules. We are responsible for knowing and abiding by the policies, procedures, regulations, and rules that apply to us and the area in which we work.
Arkansas Children’s now uses The Work Number® to provide automated employment and income verifications for our employees.
The Work Number from Equifax is a fast and secure way to provide proof of employment or income—a necessary step in many of today’s life events including obtaining credit, financing a home or automobile, obtaining a housing lease or securing government benefits or services. The Work Number simplifies the verification process and accelerates decisions through an online system available to verifiers 24 hours a day, 7 days a week.
For more information, contact ACHEmployeeRecords@archildrens.org.
Join a team where you can reach your highest potential, and make a difference in the lives of our patients, families, and fellow team members.
* Before applying, please read our Employee Standards, which include important information regarding nicotine use and COVID vaccinations.