Now more than ever, Arkansas Children’s commitment to children and families plays a crucial role in ensuring a healthier tomorrow for Arkansans. During these unexpected and uncertain times, we embrace and elevate our commitment to each of you.
In accordance with government and agency guidelines, we have made adjustments to how and where we work. These adjustments create distinct experiences for our team members. Whether team members are working remotely, in quarantine, serving on the frontline in COVID-19 response capacities, or carrying out the normal operations of Arkansas Children’s, we know this is a time of disruption for all of us. Each situation has the potential to challenge, stress, and disrupt professional and personal purpose.
As committed healthcare workers, it is normal to feel helpless, overwhelmed, anxious, or unsettled. Everyone reacts differently to challenging events so it is important to be alert to signs that indicate stress. Please use every resource available to you to ensure your health and the health of your family.
And remember, place does not define a hero. Each and every member of the Arkansas Children’s team contributing to this effort has earned the respect and admiration of our team and our community. To those of you leading heroically by modeling social distancing and working remotely, and to those of you leading heroically in N95s on the floors of our clinics and hospitals, we see each of you and we are grateful.
The OneTeam COVID-19 Roadmap provides resources for all team members in three broad categories—Professional Health & Connection; Physical, Behavioral, & Mental Wellness; and Community Resources & Support—as well as an additional guide for Leadership. Take note of resources for specific groups in our workforce, including those in quarantine, working remotely, or on the frontline.
As information surrounding COVID-19 continues to become available and our communities adjust to help to prevent the spread, we know your life will be impacted. New Directions offers you confidential access to experienced counselors 24 hours a day. This free program is available to all Arkansas Children’s employees and members of your household, whether you are enrolled in a medical plan or not.
Log on to www.ndbh.com (company code: childrens), or to speak with a counselor by phone, call 1-800-624-5544. If you and your dependents are enrolled in the AC health benefit plan, you can receive behavioral health services through Blue Cross Blue Shield. Log on to www.ndbh.com (company code: childrens), or to speak with a counselor by phone, call 1-877-801-1159.