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Family Service Assistants (FSAs)

Family Service Assistants (FSAs) are available seven days a week between 8 a.m. – 11 p.m. for family needs. Assistants work with the Social Work Department to provide the following resources to make the families stay as comfortable as possible:

  • Hotel Guides
  • Ronald McDonald House Applications
  • Assistance with meals
  • Local bus transportation information
  • Medicaid Transportation
  • Clothing assistance due to an unexpected admission
  • Toiletries (Care Packs)
  • Laundry Detergent

Contact Information

  • Family Service Assistants can be found in ICU waiting areas and Family Houses as well as the Emergency Room.
  • Phone: 501-364-1247
  • Pager: 2247
  • Hours: M-F 8:00 a.m. - 11:00 p.m.

For any questions or concerns about the hospital services listed please contact one of the following supervisors:

  • Molly Young, Monday - Friday 501-364-1851 (ext. 4-1851)
  • Rachel Zachary Friday - Monday 501-364-1503 (ext. 4-1503)